Legal
Friday Falcon Terms of Service
These Terms govern access to and use of Friday Falcon. Please review them carefully before accepting or using the service.
1. Agreement and provider
Friday Falcon is provided by Ravenna Technologies LLC, a New Jersey limited liability company (“Ravenna,” “Friday Falcon,” “we,” “us,” or “our”). These Terms govern the person accepting them and, if that person acts for an organization, that organization (“Customer”). You represent that you are at least 18 years old, can form a binding contract and, when applicable, have authority to bind Customer.
A signed order form, data processing addendum or feature-specific term may supplement these Terms. A signed order form controls where it expressly conflicts with these Terms; a data processing addendum controls for its subject matter.
2. Friday Falcon
Friday Falcon organizes contractor operations, including people, agreements, compensation terms, time, schedules, approvals, expenses, invoices, amount reviews, amounts owed, external payment records, reporting and related audit history. Available features depend on the subscription status and configuration shown in the product or an order form.
Friday Falcon Company is the paid product, without a free trial or qualifying-review allowance for new Companies. Creating an account or Company is free and creates no charge; Company operations begin with the chosen subscription. Invited contractors and team members do not buy individual subscriptions: access follows their role and the Company’s subscription. Existing personal-workspace capabilities, including personal work and client invoicing, are free and do not require a Company subscription. Existing subscriptions, earned allowances and prior customer promises are preserved prospectively. Nothing in this offer means Ravenna funds or pays a contractor.
Friday Falcon determines and records operational payment truth; it does not need to move money for an amount to become Ready to pay. Friday Falcon does not generally send contractor payments. When Customer records an external payment, Customer reports a transfer made through its bank, Payoneer, Wise, accounting platform or another method. Ravenna did not process or independently verify that transfer. Ravenna does not provide a customer wallet, hold contractor principal in its ordinary operating account, or advance Ravenna funds for Customer obligations.
3. Accounts and authorized users
Customer is responsible for accurate account information, its authorized users, appropriate role assignments, safeguarding authentication methods and activity under its accounts. Customer must promptly remove access that is no longer authorized and notify Ravenna of suspected unauthorized access. Customer may use the service only for lawful business purposes and within applicable usage limits.
4. Customer Content and instructions
As between Customer and Ravenna, Customer retains its rights in information and files submitted to Friday Falcon (“Customer Content”). Customer grants Ravenna a non-exclusive, worldwide right to host, copy, process, transmit and display Customer Content only as reasonably necessary to provide, secure, support and maintain the service, carry out Customer instructions, improve the service as described in the Privacy Policy, and meet applicable obligations.
Customer represents that it has the rights, notices, consents and lawful basis needed for Customer Content and instructions. Customer—not Ravenna—decides contractor classification, compensation, approvals, tax treatment, governing terms and whether its operational and payment records are accurate. Customer must not submit restricted or sensitive information that a Friday Falcon workflow does not request.
5. Confidentiality
Each party will protect the other party’s non-public business information using reasonable care and use it only for this relationship. These duties do not cover information that is public without breach, independently developed without use of the confidential information, rightfully received without a confidentiality duty, or approved for release. A party compelled to disclose confidential information will, when legally permitted, provide prompt notice and reasonable assistance at the other party’s expense.
6. Agreement records
Friday Falcon lets authorized users upload, organize, share and record acceptance of contractor agreements and related documents. Friday Falcon is not a law firm, does not provide legal advice and does not determine whether a document is complete, enforceable or appropriate for a particular relationship. Laws and requirements vary by jurisdiction and circumstance. Customer is responsible for reviewing each document and may wish to consult qualified counsel before signing or using it.
Friday Falcon does not determine worker classification, guarantee compliance or enforceability, select governing law, or approve an agreement for Customer. Product records show the document version and acceptance activity captured through Friday Falcon; they do not replace legal review or any signature form required by the parties or applicable law.
7. Acceptable use
Customer and its users must follow the Acceptable Use baseline. They may not violate law or another person’s rights; access another customer’s data without authority; introduce malware or disrupt the service; evade security or provider controls; impersonate others or falsify identity, residence, work, approval, tax, invoice, payment or payout information; send abusive or deceptive communications; infringe rights; conduct unapproved regulated financial activity; or resell, scrape, reverse engineer or automate access except through an authorized interface or written agreement.
Ravenna may investigate suspected violations and restrict the narrowest affected access reasonably necessary to address security, fraud, provider, legal or safety risk. Urgent risks may require immediate action. For a remediable non-urgent violation, Ravenna will provide written notice and a 10-day opportunity to cure.
8. Plans, billing, cancellation, refunds and taxes
Prices and billing intervals are shown before purchase or in an order form. Friday Falcon Company costs $59 per Company per month or $590 per Company per year in USD. There is no per-seat or per-contractor subscription charge. Annual billing saves $118 compared with twelve monthly payments. Stripe Billing processes subscription charges; it does not send contractor payments. Creating an account or Company does not authorize a charge.
Subscriptions renew for the interval selected until cancelled. Customer may cancel future renewal through available account controls or by emailing hello@fridayfalcon.com. An ordinary cancellation takes effect at the end of the current paid period, and paid access continues through that date. Cancellation alone does not request or issue a refund. Ending a subscription does not itself delete Customer Content or Friday Falcon records; existing records remain available subject to these Terms and the user’s role. Existing personal-workspace capabilities, including personal work and client invoicing, remain free without a Company subscription.
30-day money-back guarantee. If Friday Falcon is not right for a Company, an authorized Customer representative may email hello@fridayfalcon.com within 30 days of the Company’s first successful subscription payment. The original request’s received time determines eligibility, even if processed later. We will refund the full first payment, including collected tax, to the original payment method and cancel the correct Company’s future renewals. This applies to monthly and annual subscriptions with no usage threshold, contractor count, completed review, explanation or retention call required. A short-month renewal collected within that original window will also be refunded; processing delay will not cause a timely requester to lose that protection or retain an additional subscription renewal charged after the request. We will reconcile any current replacement or reactivated Company subscription when stopping future renewal. An ordinary renewal or reactivation does not restart the original guarantee window.
Existing subscriptions, earned allowances and more favorable earlier customer promises remain honored. The new acquisition policy does not retroactively remove them or charge an existing account automatically. Except under this guarantee, applicable law, an order form, correction of a duplicate or erroneous charge, or a documented more favorable promise or discretionary credit, fees are non-refundable and unused time is not prorated. Financial validation, supporting records and approval requirements remain in effect; paying for access does not make an unsupported contractor amount correct. Subscription refunds are separate from contractor/client payment records.
Before restricting paid capabilities for delinquency, Ravenna will use the adopted retry, notice and grace process. Displayed self-service prices exclude applicable sales, use, value-added and similar transaction taxes. Ravenna or its billing provider will calculate and collect taxes when required. Valid exemption documentation will be honored prospectively after verification. Each party remains responsible for its own income, payroll, worker-classification and contractor taxes. Standard self-service pricing does not include a withholding gross-up unless an order form expressly provides one.
9. Third-party services and integrations
Friday Falcon relies on providers identified on the Subprocessors page and may support Customer-directed integrations. A connected service is governed by its own terms and may change or become unavailable. Ravenna remains responsible for its obligations under these Terms but does not control a third party’s systems.
Stripe Billing processes subscription charges where paid billing is enabled. Customer may continue using Friday Falcon’s provider-independent records and external payment workflow without connecting another service.
Where a controlling data processing addendum or order form requires notice of, or an opportunity to object to, a provider change, Ravenna follows that agreement. Emergency changes may occur when reasonably necessary to protect the service or comply with law, with notice as required by the applicable agreement or law.
10. Suspension, termination and retained records
Customer may stop using Friday Falcon at any time. Ravenna may restrict affected access for material breach, nonpayment of paid services, urgent security or fraud risk, a provider requirement or legal necessity. Where the risk permits, Ravenna will use a proportionate scope and explain what must be addressed. Termination does not erase accrued fees, ownership provisions, confidentiality duties or records preserved under the applicable retention rule.
Stopping use, ending a person’s access, or cancelling a Friday Falcon subscription does not itself delete Customer Content or Friday Falcon records. The current self-service flow creates a Company-data inventory and deletion review request; it does not automatically delete Company data or establish a deletion date. Ravenna handles verified deletion or return instructions and privacy requests according to the Privacy Policy, applicable law, a controlling data processing addendum or order form, Customer authority over the records, and other users’ and Customers’ rights.
Ravenna may retain limited agreement, acceptance, financial, invoice, payment, billing, tax, security and related audit records only for as long as reasonably necessary to perform surviving obligations; comply with law; resolve disputes; enforce agreements; protect the service; prevent fraud; or comply with a documented legal hold. Retained Customer Content remains subject to applicable confidentiality and security obligations. A hold or other exception suspends deletion only for the information and period reasonably necessary for that purpose.
Provider deletion and residual-copy timing vary by service and record type. Ravenna does not guarantee a uniform primary-system or provider-backup deletion period. Ravenna will not state that a requested action is complete without evidence for the systems and records included in that statement. Nothing in this section expands Ravenna’s right to retain data beyond applicable law or a controlling agreement.
11. Ravenna technology
Ravenna and its licensors retain all rights in Friday Falcon, its software, design, documentation, brands and improvements, excluding Customer Content. Subject to these Terms, Customer receives a limited, non-exclusive, non-transferable right to use the service during the applicable plan. Customer may provide feedback, which Ravenna may use without restriction if it does not identify Customer or disclose Customer confidential information.
12. Warranties, liability and indemnity
Ravenna warrants that the paid service will perform substantially as documented when used as authorized. Except for that limited warranty and to the maximum extent permitted by law, Friday Falcon is provided “as is” and “as available,” without implied warranties of merchantability, fitness for a particular purpose, title or non-infringement. Ravenna does not warrant uninterrupted operation or that Customer’s legal, tax, classification, accounting or payment decisions are correct.
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, exemplary, punitive or consequential damages, or for lost profits, revenues, goodwill or data, arising from these Terms. Each party’s aggregate liability arising from these Terms will not exceed fees paid or payable by Customer for Friday Falcon during the 12 months before the event giving rise to liability, with a $100 floor for a free account. The exclusions and cap do not limit Customer payment obligations, fraud, willful misconduct, breach of confidentiality or data-protection duties, indemnity obligations, or liability that law does not permit the parties to limit.
Customer will defend and indemnify Ravenna against third-party claims arising from unlawful Customer Content, Customer instructions or Customer’s unauthorized use of the service. Ravenna will defend Customer against a third-party claim that the unmodified Friday Falcon service infringes a United States patent, copyright or trademark, and may obtain continued use, modify or replace the affected service, or terminate it and refund prepaid unused paid fees. Indemnity requires prompt notice, control of the defense by the indemnifying party, and reasonable cooperation; it does not apply to combinations, modifications or uses not supplied or authorized by the indemnifying party.
13. Governing law and disputes
New Jersey law governs these Terms without regard to conflict-of-law rules. Before filing a claim, each party will provide written notice and allow 30 days for informal resolution. Subject to that process, the state courts located in Passaic County, New Jersey, and the United States District Court for the District of New Jersey will have exclusive jurisdiction, and each party consents to those courts. These Terms do not require arbitration and do not include a class-action waiver. Either party may seek urgent injunctive relief without waiting 30 days.
14. General terms and changes
Customer may not assign these Terms without Ravenna’s consent, except with a merger, reorganization or sale of substantially all relevant assets where the assignee accepts these Terms. Ravenna may assign these Terms in connection with such a transaction. Neither party is liable for delay caused by events beyond its reasonable control, excluding payment obligations. If a provision is unenforceable, it will be limited to the minimum extent necessary and the remainder will continue. Waivers must be explicit; delay is not a waiver. These Terms and incorporated documents are the complete agreement for their subject matter.
These Terms identify their version and effective date. Ravenna will provide notice of material changes as required by law or an order form and request affirmative acceptance where required. Notices may be sent to the account email; Customer must keep it current.
15. Contact
Ravenna Technologies LLC
15 John St
Passaic, NJ 07055
United States
Email: hello@fridayfalcon.com
Website: FridayFalcon.com