Trust center

Get help with Friday Falcon.

For help with a current service issue, contact Friday Falcon support. Share when the issue happened, where you saw it, and a non-sensitive description so we can investigate.

What to include

Your account email and organization name, if applicable.
The time of the problem and your time zone.
What you expected and what happened instead.
A request or case identifier if the interface displayed one.

Do not email passwords, authentication codes, bank details, private agreement contents or unnecessary contractor information.

Service commitments

We prioritize access, data integrity and recovery according to impact. This public page does not include a contractual uptime or response-time commitment. A signed customer order form may establish separate service commitments.

What this page does not show

This is a support contact page, not a live system-status dashboard. It does not make a contractual uptime or response-time commitment.